tsconnect 16

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This e-zine is compiled by Devon & Somerset Trading Standards.  Residents and businesses should find something of interest – for example current scams and advice on how to avoid being ripped off, details of local businesses you can trust, safety alerts, information on farmed animal legislation, and details of our other current projects.

Welcome to Issue 16 of the tsconnect ezine!


With autumn officially upon us, our officers remain vigilant on the look out for cold calling rogue traders, offering to do work on your property before winter sets in. If you're a consumer looking for someone to carry out work, always get recommendations and read our useful consumer advice, and if possible, use a Buy With Confidence member.

In this issue:

  • Are we all potential scam victims?
  • Recent prosecutions and latest food and product safety recalls
  • Learn about our Primary Authority partnership with Mole Valley Farmers. 
  • New Food Information Regulations due to come into force in December
  • Online training pack for alcohol retailers
  • Find out about the Trading Standards Farming Partnership


It's still not too late to have your say about our work! 

Tell us what is most important to you by taking part in our 2014 public consultation  – the survey should take no longer than 15 minutes and you have until the 15 November to complete!


menu

Food – something we all have in common!

If you suffer from food allergies, you know how important the labels on food are. In December 2014, new legislation is coming into force which makes changes to the manner in which nutrition information is provided – with the aim of giving you a clearer idea of what’s in the food you are buying.

If you operate a food business, Devon & Somerset Trading Standards can provide advice and guidance on how you can achieve compliance with these new regulations


mole valley

Primary Authority Partnership!

Animal feed and agricultural supplies chain Mole Valley Farmers has signed a Primary Authority Partnership agreement with Devon & Somerset Trading Standards. Mole Valley has outlets across the South West and supply to various other retailers UK wide. By working with us, they are committed to achieving legal compliance and benefitting from the dedicated officers and additional support a primary authority partnership offers. For more information read the full press release


trainingpack

Free Interactive Training Pack For Alcohol Retailers

Devon and Somerset Trading Standards is pleased to be able to offer one year’s free access to the No Proof of Age - No Sale online training package. This is normally only available by annual subscription, but currently businesses in Devon and Somerset area can get 12 months free access by requesting it from us


farmingcommunity

 

Devon & Somerset Trading Standards Farming Partnership

Back in 2009 Devon Trading Standards, Animal Health Section set up a group called the Trading Standards Farming Partnership.

Find out more about the Partnership including how we are keen to enlist people from the Somerset farming community to join the group


Issue 16


tradingstandards

Are we all potential scam victims?

This was the question raised when Dr Louise Hassan, a Consumer Psychology expert, spoke to the Trading Standards Institute.  Read the full interview


law

Recent Prosecutions

Read up on our recent enforcement action. Wherever possible, we prefer to work with businesses to achieve compliance through advice and guidance


Concerned about a purchase?

Read up on the latest Product and Safety Recalls


Looking for a reliable, honest business?

Check out...

BuywithConfidence140

computeruser


Citizens Advice Consumer Service
03454 04 05 06 or use the online form


readlatestbusinessnews

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Consumer Advice
Call Citizens Advice Consumer
Service on 03454 04 05 06

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Call 01392 381381
from Devon or 0845 345 9188
from Somerset
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