Buy with Confidence - Spring 2014

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Buy with Confidence edition 

This e-zine is compiled by Devon & Somerset Trading Standards Service for members of their Approved Trader Scheme.

Welcome to the Spring edition of Buy with Confidence


New Year, New Logo

Buy with Confidence means that customers can expect to deal with businesses trading to the highest standards, including in customer care, and we know that you want your customers and potential customers to know that they can trust you to provide an excellent customer experience.

However, with so many other trade associations and quality marks out there, we realise that BWC needs to have that extra something to give it an edge, and we recognise that the unique selling point of the scheme is that all of its members have been approved and audited by a Trading Standards Officer.

Buy with Confidence means you’re ‘Trading Standards Approved’ so that’s what the new BWC logo reflects.

NewLogo

Find out how we are standing out from the crowd

And, copy this image to use it right away!


Invoices out shortly

The start of a new financial year means the imminent arrival of your yearly membership invoice. We hope you’ll agree that Buy with Confidence continues to offer great value for money and compares favourably financially to other comparative approval schemes and we look forward to working with you and supporting you again in 2014/15.

How we are giving you value for money


Buy with Confidence – The word is spreading

BWC car

We want to get the message out across Devon and Somerset that Buy with Confidence is on the increase and offers a great opportunity for customers to choose a trader they can trust. Have a look at some of the ways we’re doing this…


Proud to be ‘Trading Standards Approved’

terrymeads

Thanks to Terry Meads of LCG Services, Exeter for sharing this picture on twitter of his new BWC Trading Standards Approved signage. We love this mutual promotion and would love to hear from more of our members. We’re ready to order more of these signs – get yours now!


Joint working during Rogue Trader Week

Officers from Devon and Somerset Trading Standards worked alongside Avon and Somerset Constabulary, HMRC and VOSA to help stamp out rogue trading across our two counties


Your views

We appreciate all of the feedback that we get from our members – here’s a few of the more recent points that you’ve asked us to consider…

twitter


Spring 2014


TS directories

Directories now available

We hope that you have received your complimentary copy of the 2014 edition of the Devon and Somerset Buy with Confidence Directory. Spread the word amongst your customers and order more


shout

Appetite for advertising?

We receive regular requests from other publications, web hosts and advertising organisations for details of our members. We don’t want to pass on your information without your permission but we appreciate that this might be something you’d be interested in. Find out more

businessnews

ComputerUser

Citizens Advice Consumer Service
0845 04 05 06 or use the online form


tsconnect

tsconnect
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You have received this update as a member of Devon County Council's Buy with Confidence Scheme - we hope you’ve enjoyed it! Give us your feedback here. Difficulty reading this? Contact us for more information about alternative formats.

For clear practical
Consumer Advice
Call Citizens Advice Consumer
Service on 08454 04 05 06

For Business Advice
Call 01392 381381
from Devon or 0845 345 9188
from Somerset
buywithconfidence.gov.uk

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