This process will be the next to be reviewed and changes made where necessary in order to make a more streamlined and effective procedure.
Staff Achievements and Reward Scheme (STARS) is open to all Devon Highways staff
The STARS Environment category is ideal to nominate our teams and colleagues. Has someone you know demonstrated an outstanding contribution to caring/managing our environment, and/or our natural resources? Take the opportunity to recognise a colleague/team for the work they do? If you are unable to access the STARS webpage please download the nomination form and email or post it back.
Compliments
The following compliments have been received for members of the Highway Services Team:-
'Many Thanks to Steve Pickard for helping to organise the hedge cutting on the A361 North Devon Link Road using the planned night time closures for the resurfacing works further along the road. I have already had a nearby resident call the CSC to say what a brilliant job we are doing and congratulate us on using these on going closures'.
'Dear Annmarie, thank you very much for your help with the overgrown hedge. I had almost given up hope and was very surprised when I set out early morning to find I could walk along the pavement'.
Staff Telephone Payments System - Downtime Wednesday 28th October 2015
ICT need to implement two Liferay upgrades. The upgrade process will mean that we will have to bring down all transactional services for a period, this includes contact forms and the online payment process (Payment Gateway). The following services will be affected.
The work is planned to be done on the morning of Wednesday 28 October starting at 7.00am, ICT hope to have the work completed by approximately 11.00am. There will be a message on all the sites, informing customers prior to the downtime. During the downtime, customers will be redirected to an information page.
Banners and Seasonal Decorations
From 21 October 2015 we are changing the way we deal with applications to erect banners or decorations over the highway.
Due to the additional demand placed on the CSC following DCC bringing CPE in-house, a new automated parking line was introduced on Thursday 22 October 2015.
Please read the following article for more information and what to do should we receive calls on our direct line.
Winter Service
The winter service period officially started on Thursday 15 October 2015. New webpages will be available shortly which will focus on the questions frequently asked by customers.
As mentioned above, Winter Service Training will be provided in the whole team meeting in November.
When processing TTRO's and TTRN's for the period October to April, it is very important to check the gritting routes.
Barnstaple Civic Centre Move
Following the decision to redevelop the Civic Centre Annexe instead of developing and relocating to the Barnstaple Library, the user group met on Tuesday 22 September 2015.
Reminder - Please note there are still plenty of spaces available, please cascade this to the other teams.
Thank you to those who have supplied their menu choices and paid either the full amount or part amount so far. We do need the full amount paid by 4 November at the latest. Please give your payments to Charlotte Rowe, Lucombe House AB1, Exeter or Annmarie Lloyd, Civic Centre, Barnstaple.
New Arrival
Congratulations to Kerry Seymour who welcomed a baby girl, Evie Rae on 1 September 2015, weighing in 7lb 1oz.
Staff News
Following a nasty accident on her bicycle, Alma Waitimas is currently on sick leave, she will probably be coming back to work on a 'phased return' but in the meantime we all wish her a speedy recovery.
This month we say 'Hello' to...
Annabell Martin who has joined the Exeter HST under the Apprentice Scheme.
Emma Rowland who returns to the Barnstaple HST on a temporary contract.
This month we say 'Goodbye' to...
Lance White who has left the Barnstaple BCMT.
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