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Adult Social Care Peer Challenge Week 16-19 June 2015
Dear colleague,
This morning we met again with
Maggie Rae and Paul Clarke from the Peer Team to receive and discuss feedback on
the second day of the Peer Challenge.
They were complimentary about
the programme, saying that we have set up an open process that has given them
the opportunity to reach insights they hope will help us in meeting the
challenges we face. They wanted to pass on to those involved that wherever they
have been they have experienced a warm welcome and met people who have
engaged with them positively and enthusiastically about the work they do, making
their job easier and more enjoyable than is sometimes the case.
Yesterday, the Peer Team had opportunities to observe
frontline services all over the county and reported being impressed by
frontline staff who they found to be motivated, committed and with
dignity and respect embedded into the way they support people. They
saw examples of positive joint working with colleagues in the NHS and voluntary sector, and
were also impressed with the Frailty Hub in Newton Abbot.
The Peer Team repeated the
headline feedback of yesterday, saying nothing they had seen had changed that
view. They had the opportunity to see how we are managing the implementation of
the Care Act and assessed us as being on track, with the caveats that we need
to increase the pace on the implementation of our prevention strategy, and
fine-tune some of the changes we have made in our offer to carers. They also felt we have
strong political leadership with a Lead Member who is driving improvement
through his commitment and experience.
Today, members of the Peer Team have another busy day in their timetable:
- they are accompanying the Community Enabling Team in
Exeter on some home visits
- they are observing how we work with health partners on
the use of the Better Care Fund
- they are meeting with colleagues in Public Health to
understand their contribution to prevention
- they are attending Health and Wellbeing Scrutiny to
witness the contribution of Members
- they are spending some of the afternoon in St Sidwell’s
Centre in Exeter to explore how we work with voluntary sector
organisations.
Organisationally, all continues
to go well, so thank you if you have been involved so far. If your team is
being visited today, be positive in how you present the work you do and honest
in sharing where you think we need to improve. We will update you tomorrow when
we receive final feedback from the Peer Team who will then provide us with a written
report in July which we’ll publish on our website.
Kind regards,
Jennie
 Strategic Director People
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