Scam Alerts from Coventry Trading Standards - 1 April

Having trouble viewing this email? View it as a Web page.

Trading Standards Warn of Identity Theft from Wheelie Bins

Trading Standards have been made aware that there have been several sightings of females searching through residents' wheelie bins in the Stoke area of Coventry. The concern is that they may be searching for householders' personal information details which can be used in many ways, for example, to open bank accounts, obtain loans and credit cards, or to order goods in your name.

If you’re a victim of identity theft, it can lead to fraud making it difficult for you to obtain a loan, a credit card or a mortgage until the matter is resolved.

To keep yourself safe from identity theft, Trading Standards advice is to never throw away anything with your name such as bills, receipts, credit or debit-card slips, bank statements or even unwanted post which should all be destroyed preferably by using a shredder before placing them in the rubbish.

If you think that you may be a victim of identity theft, contact one of the credit reference agencies listed below who can provide a free ‘victim of fraud’ service. The agencies will contact lenders on your behalf where a fraudulent application has been made or fraudulent credit accounts opened in order to restore your credit history to its former state.

Don’t be a victim of vishing (telephone scam)

Vishing is on the increase and is a type of scam where fraudsters telephone you, posing as someone from your bank, building society or another organisation you trust.

They may ask you for information such as your memorable data or your card reader generated pass codes. They may tell you that you need to transfer money to another account to safeguard your money.

How to protect yourself

  • Never disclose your memorable data or card reader generated pass codes in response to any phone call.
  • Never use your card reader to transfer money to another account if told to do so over the phone.
  • Always check the caller’s identity. Hang up and call back on the official number that you know and trust for that organisation. It’s important that you do this from a different telephone line, such as your mobile phone, as the fraudster can stay on the line once you hang up.

Food Alert – Kettle Foods recalls some packs of Oven Baked Sweet Chilli Sweet Potato Crisps

Kettle Foods Ltd has withdrawn some packs of its Oven Baked Sweet Potato Chips Sweet Chilli because they contain wheat (gluten). Wheat is labelled in the ingredients list, however the product labelling also states 'no gluten-containing ingredients'. This makes the product a possible health risk for anyone who has an allergy or intolerance to wheat or gluten.

If you have bought this product and have an allergy or intolerance to wheat or gluten, do not eat it. Instead return it to the store where you bought it.

The product being recalled is:

  • Product: Oven Baked Kettle Sweet Potato Chips Sweet Chilli
  • Pack size: 80g
  • 'Best before' dates and batch codes: 16 June 2014 (4050 and 4051), 21 June 2014 (4057), 28 June 2014 (4063 and 4064) and 5 July 2014 (4070)

No other Kettle Foods products are known to be affected.