Scam Alerts and News from Coventry Trading Standards - 18 December 2015

Having trouble viewing this email? View it as a Web page.

Scam Alerts and News from Coventry Trading Standards - 18 December 2015

In this issue:


Coventry trader jailed for witness intimidation


A Coventry businessman has been jailed for 14 months and handed a lifetime restraining order, after being found guilty of witness intimidation at a trial at Warwick Crown Court.

Darren Peter Wilson, aged 45, of Wall Hill Road, Allesley, Coventry and trading as Darren Wilson Roofing Ltd was sentenced after being found guilty of conducting a campaign of harassment and intimidation against a neighbour – an elderly lady who lives alone - and who was a key witness in a prosecution brought against Mr Wilson earlier in the year for causing a smoke nuisance and illegally burning building waste.

Please see our press release for further information.

Back to top


Be wary of cowboys offering to clean gutters


An Allesley Park resident has alerted us to door knockers in the area trying to persuade elderly people to pay to have their gutters cleaned before the winter snow!

With the weather forecasters predicting anything but snow this Christmas we are advising residents to be on their guard against using cowboy builders or rogue traders who cold call at their doors.

Traders who knock on your door or leaflet you may provide you with a false address or a pay as you go mobile number which cannot be traced.

Trading Standards suggests anyone needing work carrying out around the home or garden can use the Age UK Coventry Trusted Traders scheme which is available to people of all ages living in Coventry and is provided in partnership with Coventry Trading Standards. For details contact: 024 7643 3982.

Back to top


Council Tax refund scam

Tax Refund

A resident reported receiving a text stating the following: 

"Dear Customer, please note that we have to refund you the amount: 422.40 GBP council tax fee for the past year. Please visit:"

On checking the link contained in the email it takes you to: a webpage with this url - which is clearly not a government website despite having the logo at the top of the page.

This appears to be a fairly blatant attempt to obtain your payment card details.

Back to top


HMRC phishing scam email – tax refund


We have had further reports from concerned residents who have been sent an email claiming to be from HMRC about a tax refund. To the right is an example of a typical HMRC phishing e-mail that one local resident received claiming to be from HM Revenue & Customs (HMRC).

HMRC will never send notifications of a tax rebate by email, or ask you to disclose personal or payment information by email.

Do not visit the website contained within the email or disclose any personal or payment information.

If you have received a HMRC related phishing/bogus email, please forward it to: and then delete it.

Our advice is to delete this or any other similar messages.

Back to top


Suspicious email from ‘Petty Wood’ confirming an order number

We have received reports from a local business of an email in circulation claiming to be from Petty Wood quoting an order number from ‘’

There is no body text but there is an attachment.

There is a genuine business of this name, but information on a number of online forums indicates that this particular email currently in circulation is a scam. There is a suggestion that the attached file is infected and there is a possibility that by opening it, a virus or malware may be downloaded and installed on your device.

The malware can monitor the user’s activity to capture banking or other private information, which is then transmitted back to the criminals.

Get Safe Online provides advice, guidance and tools on its website at:

Anyone who thinks they have lost money through malware should report it to Action Fraud.

Back to top


Asda withdraws certain pots of Chip Shop Curry Sauce Mix


Asda has withdrawn certain pots of the above mix with a ‘best before’ end date of October 2016 because the pots contain a cheese sauce mix. The incorrect label does not mention the presence of milk. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.

Pack size: 160g with a  ‘Best before’ end: October 2016 and Batch code: 5291

If you have bought the above product and have an allergy to or intolerance to milk or milk constituents, do not eat it. Instead, return the product to the Asda store from where it was bought for a full refund or contact Asda Customer Relations on 0800 952 0101.

Back to top


Citizens Advice consumer service Christmas opening hours


If you need Consumer Advice over the festive period the Citizens Advice consumer helpline on 03454 04 05 06 will be open during the following times:

Monday 21 December – 9am-5pm
Tuesday 22 December – 9am-5pm
Wednesday 23 December– 9am-5pm
Thursday 24 December – 9am-1pm
Friday 25 December – Closed
Monday 28 December – Closed
Tuesday 29 December – 9am-5pm
Wednesday 30 December – 9am-5pm
Thursday 31 December – 9am-1pm
Friday 1 January – Closed

Their online reporting form is also available throughout this period, but please remember the forms will only be looked at during their opening hours.

Back to top 


Coventry City Council - Christmas closure times

Xmas Closure

Don't forget, our offices and most Council buildings are closed over Christmas - From Friday 25th December to Monday 4th January.

Our website is always open at but if it's urgent you can contact the Council on 02476 83 3333


For more information on scams, visit:

How to report scams