CSCP 5 Minute Briefing - New contact details for Early Help and LADO - LIVE TODAY

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CSCP 5 minute briefing

New contact details for the Early Help Team and Local Authority Designated Officer (LADO)

CONTACT DETAILS

From today, Monday 6 January 2020 the contact numbers for the Early Help Team and LADO will be changing. You will no longer need to call the Safeguarding Hub to speak to a member of the Early Help Team or LADO service.

New contact details for the Early Help Team
Telephone: 03003 033896
Email: early.help@cumbria.gov.uk

New contact details for LADO
Telephone: 03003 033892
Email: LADO@cumbria.gov.uk

In line with the changes to LADO and Early Help phone lines, from today, 6 January 2020 the Safeguarding Hub phone options will change as follows:

  • Option 1: for professionals with an immediate child protection concern (when it is believed that Section 47 threshold has been met and the child requires a response from Social Care today – please refer to the Multi Agency Threshold Guidance)
  • Option 2: if you are returning a call to a member of staff from the Safeguarding Hub
  • Option 3:  If you are calling regarding a child or young person who already has an allocated Social Worker (you will then have a choice of district team to be transferred to)
  • Option 4:  for any other safeguarding enquiry

There will still be a facility for you to leave a message if all our lines are busy and please note that they will aim to return your call within 30 minutes.