METRO Unveils New App to Give Patrons Options to Access MPD

Press Release New Metro Going Places

Media Hot Line 713.739.4040 

Release Date: Dec. 17, 2015

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The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, reliable and affordable transportation services about 370,000 times per day. Besides operating more than 1,200 buses on a New Bus Network,METRORail's expanded system includes the Red Line (Main Street and Northline), Green Line (East End) and Purple Line (Southeast). METRO’s services also include: STAR VanpoolMETROLiftHOV/HOT lanesBike & Ride program, Park & Ride, and road improvement projects. Learn more about METRO services at where you will also find information about our T.R.I.P. app, and METRO's Next Bus Arrival texting.  


New MPD Connect App Puts Safety in Passengers Hands

The METRO Police Department (MPD) is just a few clicks away with today's launch of "MPD Connect."  The new app is free, easy to download on any mobile device or desktop computer, and allows users who see something to say something - discreetly.

"Safety is METRO's top priority for passengers and employees," said MPD Chief Vera Bumpers.  "This new tool provides another option for riders who see suspicious activity or other unexpected incidents on the transit system, but we remind everyone to dial 911 in a real emergency."

The app offers two options for patrons.  Users can submit a report directly to METRO Police by simply filling out a short form or they can chat live via text messaging during manned hours.  "MPD Connect" is available in iTunes and Android app stores.

"METRO's IT department worked in conjunction with METRO Police to create this app and we encourage our riders to use it to alert authorities to any security or safety concerns on our system," said METRO Chief Information Officer Denise Wendler.

Click here to see video about MPD Connect.

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