METRO Riders Offer Feedback About New Bus Network

Press Release New Metro Going Places

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Release Date:  August 16, 2015

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The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, reliable and affordable transportation services about 370,000 times per day. METRO operates more than 1,200 buses, and METRO's New Bus Network is coming August, 2015. For a good picture of where we are headed see our new system map. METRO's expanded light-rail system includes the Red Line (Main Street and Northline extension), Green Line (East End) and Purple Line (Southeast). Other METRO services include: Star Vanpool, METROLift, HOV lanes, HOT lanes, Bikes-on-Buses/Trains program, Park & Ride, and road improvement projects. Learn more about METRO by visiting where you can download information about our T.R.I.P. app and our interactive rider tool METRO 360 [take a seat].  


METRO Board Members & President/CEO Launch New Bus Network with a Ride

METRO local bus riders shared their experience on the New Bus Network today with METRO's Chairman, the president/CEO and board members as they took a spin on two of the improved routes.

"This is going to transform the Houston region," said METRO Chairman Gilbert Garcia.  "We've been working for two years to get here and today is the day." 

"We'll continue to do a quality assurance check to make sure we provide the best possible service for our customers," said METRO President and CEO Tom Lambert. 

METRO crews worked through Saturday to update signs at more than 9,000 bus stops that will serve 78 routes in the new local bus network.

Key features of the New Bus Network include 22 bus routes scheduled to run every 15 minutes or better at least 18 hours a day, seven days a week on major streets, serving neighborhoods, jobs, education, medical care and retail.

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Back row: METRO President/CEO Tom Lambert, Board members Don Elder, Christof Spieler, Chairman Gilbert Garcia, Board member Jim Robinson and Mike Lewter (husband of Board member Diann Lewter).

Front row: Board member Sanjay Ramabhadran, Robert Castañeda(husband of) Board member Lisa Castañeda, Board member Diann Lewter and grandson Mikey Lewter.


METRO Board members and the president/CEO demonstrate new tech tools including Next Bus Arrival Texting which gives riders real time or scheduled time for the next bus. 

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More Service

  • Linking you to more destinations. METRO's New Bus Network improves trips to key activity centers throughout the region and offers the flexibility for growth.
  • We're ready for the weekend. Frequent weekend service gives you more freedom to go where you want, when you want- seven days a week.

Better Service

  • Simpler routes. We're simplifying our routes with improved connections and fewer branches.
  • Better connections. With routes that work together, the system gives you more connections to destinations in our region.

Your Service

  • A sustainable system. We've created a network that not only serves our community today, but anticipates the possibility of expansion into tomorrow.
  • A bus network linking people and places. The frequent bus network connects more than one million people to one million jobs, with shorter wait times for buses.
  • lt’s all about you. We want to make these improvements to give you the best transit service possible. The most important part of this plan Is YOU.