Heroic METRO Bus Operator Describes House Fire Rescue

Press Release New Metro Going Places

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Release Date:  Friday. July 31, 2015

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The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, reliable and affordable transportation services about 370,000 times per day. METRO operates more than 1,200 buses, and METRO's New Bus Network is coming August, 2015. For a good picture of where we are headed see our new system map. METRO's expanded light-rail system includes the Red Line (Main Street and Northline extension), Green Line (East End) and Purple Line (Southeast). Other METRO services include: Star Vanpool, METROLift, HOV lanes, HOT lanes, Bikes-on-Buses/Trains program, Park & Ride, and road improvement projects. Learn more about METRO by visiting ridemetro.org where you can download information about our T.R.I.P. app and our interactive rider tool METRO 360 [take a seat].  


METRO Bus Operator Shares Story of Rescuing Man from Burning Home

This morning, while on duty, METRO Bus Operator Paul Nelson noticed a home on fire in the Heights.  He jumped off of his bus, raced towards the burning home and carried an injured man to safety.  Mr. Nelson suffered burns to his neck and hand in the process.  He says he's not a hero; he was just helping.  But to everyone at METRO, Paul Nelson is the definition of a hero.

mr nelson 3
(from left to right) Mia and Paul Nelson, Chief Operating Officer Andrew Skabowski, and Chairman Gilbert Garcia
fire bus

Mr. Nelson parked his bus and asked passengers if he could see if anyone needed help. With the passengers' permission, Mr. Nelson jumped into action.

"On behalf of the entire METRO family and the city of Houston, we can't thank him enough for being quick on the draw, putting himself in danger, keeping a cool head and saving a life," said METRO Chairman, Gilbert Garcia

When asked why he ran towards danger, Mr. Nelson simply said, "Life matters."

Mr. Nelson will receive special recognition from METRO's Board of Directors at the next Board meeting Thursday, Aug. 27, 2015.