HOV/HOT Lane Tickets Reviewed After Some Motorists Erroneously Cited

Press Release New Metro Going Places

Media Hot Line 713.739.4040 

Release Date:  July 23, 2015

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The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, reliable and affordable transportation services about 370,000 times per day. METRO operates more than 1,200 buses, and METRO's New Bus Network is coming August, 2015. For a good picture of where we are headed see our new system map. METRO's expanded light-rail system includes the Red Line (Main Street and Northline extension), Green Line (East End) and Purple Line (Southeast). Other METRO services include: Star Vanpool, METROLift, HOV lanes, HOT lanes, Bikes-on-Buses/Trains program, Park & Ride, and road improvement projects. Learn more about METRO by visiting ridemetro.org where you can download information about our T.R.I.P. app and our interactive rider tool METRO 360 [take a seat].  


METRO Board Member Helps Correct Ticketing Error at HOV/HOT Lane

METRO Board Member Lisa Castañeda helped to correct a ticketing error at the North Freeway HOT/HOV Lane after she was erroneously issued a warning citation by METRO Police monitoring the lane.

On Thursday, July 16, 2015, Ms.Castañeda entered the lane prior to the cut off time for single occupant vehicles, but was cited for violating the HOV occupancy requirement.  Ms. Castañeda reached out to METRO to inform management that something was wrong. 

After Ms. Castañeda notified management, METRO Police instructed officers to turn over the tickets that were issued during that time frame for review, and then the officers returned to patrol the lanes. 

This is an unfortunate mistake and we apologize to Ms. Castañeda and the other drivers. We appreciate Ms. Castañeda bringing this issue to our attention and  we are reviewing procedures to make sure that the signage and enforcement efforts are all in sync.           

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Surveillance images show time stamp indicating Ms.Castañeda entered the HOV/HOT Lane on the North Freeway before the 5 p.m. cut off and within the required time frame for single occupant vehicles

Watch video link 1

Watch video link 2

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