METRO Gets Top Honors from National Transportation Organization

Press Release New Metro Going Places

Media Hot Line 713.739.4040 

Release Date: Wednesday, June 24, 2015

Follow us on Facebook Follow us on Twitter Follow us on YouTube Our Blog

The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, reliable and affordable transportation services about 370,000 times per day. METRO operates more than 1,200 buses, and METRO's New Bus Network is coming August, 2015. For a good picture of where we are headed see our new system map. METRO's expanded light-rail system includes the Red Line (Main Street and Northline extension), Green Line (East End) and Purple Line (Southeast). Other METRO services include: Star Vanpool, METROLift, HOV lanes, HOT lanes, Bikes-on-Buses/Trains program, Park & Ride, and road improvement projects. Learn more about METRO by visiting where you can download information about our T.R.I.P. app and our interactive rider tool METRO 360 [take a seat].  


METRO Wins Award for Best Transit Agency in North America

The Metropolitan Transit Authority of Harris County (METRO) is the recipient of the 2015 "Outstanding Public Transportation System Achievement Award" by the American Public Transportation Association (APTA).

The national organization bestows the award annually to transit agencies in three categories.  METRO competed and won in the category for largest transit agencies, those which provide 20 million or more passenger trips annually. The award acknowledges transit accomplishments over the past three years.

"We're being recognized by our peers nationally for all our hard work and progress in all areas," said METRO Chairman Gilbert Garcia.  "I'm so excited that this will be the hallmark of the New METRO and it's a team effort."


METRO Chairman, Gilbert Garcia, METRO President and CEO, Tom Lambert and METRO staff gather at Downtown Transit Center for big unveiling of APTA Award.

"We have watched ridership increase system-wide for the past three years," said METRO President and CEO Tom Lambert.  "We have built new rail lines and provided new services. APTA  judged us over three years and determined this agency is delivering to the community travel choices that meet the standard of excellence and we're extremely proud."

METRO was judged on safety, operations and maintenance, customer service, financial management, sustainability, workforce development, attendance and employee costs, minority and women advancement, marketing, policy administration, and community relations.

METRO was also judged on quantitative measures including riders per hour and total passenger miles.

APTA is the nation's leading force in advancing public transportation.  APTA members are public entities providing bus, light rail, commuter rail, subway and waterborne passenger services, as well as high-speed rail and paratransit services.

“Congratulations to METRO for winning the prestigious 2015 Outstanding Public Transportation System Achievement Award.  This means that METRO is the top large public transit system in North America,” said American Public Transportation Association (APTA) President and CEO Michael Melaniphy.  “METRO has worked hard to transform and enlarge the reach of their system in a variety of ways. METRO employees and the residents of Houston should be very proud of METRO.”


The APTA 2015 Awards will be presented on Tuesday, October 6, 2015 in San Francisco. In October, 2014 Houston was host to more than 12,000 APTA Conference attendees who gathered at the George R. Brown Convention Center from points across the globe.