Medical Portal Demonstrations

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The New York State Workers’ Compensation Board is creating a web-based Medical Portal. This portal will enable users to submit medical information electronically. The first phase of the Medical Portal will be for the electronic submission of C-4-AUTH, MG-1, and MG-2 medical authorization treatment requests. This web-based process is intended to make medical treatment authorization requests easier; bringing significant improvements to a complicated and often times confusing process. The Board anticipates that electronic submission will make the approval process faster, reduce errors, improve data quality, and replace the need to submit paper authorization forms.

In the coming weeks, we will be holding several 1-hour webinar sessions to demonstrate the Medical Portal. We invite you to attend one of the sessions and encourage your feedback. Registration is not required to attend. The demonstration will include end-to-end submission and processing of a treatment authorization request, including the:

• Log-in process
• User Dashboard (Home Page)
• Search functions and results
• Creation and submission of the treatment authorization request
• Uploading attachments
• Work Queues
• Payer response

The Board anticipates initial user acceptance testing in early 2016 with general implementation to follow in the summer of 2016.

Webinar Dates and Times

Medical Portal Demo Schedule

If you have any questions, please submit them to  


To attend the Medical Portal demonstration:

1. Go to

2. Enter your name, email address and click “Join”

Audio conference information

1. Provide your number when you join the meeting to receive a call back. Alternatively, you can call one of the following numbers:
Local: 1-518-549-0500
Toll Free: 1-844-633-8697
Alternate Toll Free - (For callers not able to call the 844 Toll Free Number): 1-866-776-3553

2. Follow the instructions that you hear on the phone.
Cisco Unified MeetingPlace meeting ID: 643 565 726

For assistance

1. Go to

2. On the left navigation bar, click "Support".
To add this meeting to your calendar program (for example Microsoft Outlook), click this link:
To check whether you have the appropriate players installed for UCF (Universal Communications Format) rich media files, go to


Please sign up for WCB Notifications to receive updates from the New York State Workers' Compensation Board. Further Medical Portal and other demonstrations or training will be sent to subscribers of the "Education and Training Opportunities" topic under your relevant stakeholder group. Begin the sign up process here. If you have any questions regarding subscribing to WCB Notifications, please email