Ride On Review ---- Apr-June 2015

Masthead

Quarterly Newsletter           Montgomery County Department of Transportation             April - June 2015


40th Anniv

Ride On Celebrates 40th Anniversary Milestone

The Montgomery County Department of Transportation’s (MCDOT) Ride On bus system marked 40 years of service in May and kicked off a week of special events.

At the celebration, County Executive Isiah Leggett proclaimed May 11, 2015 “Ride On Day” and praised the system for four decades of high-quality customer service. Special guests included U.S. Senator Ben Cardin, State Delegates Charles Barkley and Jim Gilchrist, Montgomery County Council President George Leventhal, and Councilmembers Hans Riemer and Sidney Katz. A group of “Trailblazers” – people who joined the Ride On staff in the 1970s and are still with the system today – were honored at the event. They are Carla Rivera, Bill Oliver, Steve Wilkinson and Bill Gbolokai.  Original rider Susanne Brunhart-Wiggins and Ed Daniel, the very first Transit Services Division Chief, were also recognized.

“From its humble beginnings 40 years ago, Ride On has become an integral part of the region’s balanced transportation network, providing 26.5 million trips a year," said MCDOT Acting Director Al Roshdieh. “Further expanding transit and other travel options is critical to relieving traffic congestion. If Ride On was not available to our residents, each year there would be 96.5 million additional vehicle miles of car traffic on our already clogged Montgomery County roads. Ride On is a green and sustainable alternative to single passenger vehicles and our use of alternative fuels significantly reduces air pollution.”

During the middle of the week, Ride On hosted three Customer Appreciation Days at three different transportation hubs across the county to thank its loyal customers. Riders were given free t-shirts, water bottles, transit bags, badge holders, stylus pens and reflector lights.

To cap off the festive week and celebrate Bike to Work Day, Ride On offered free trips to all passengers who rode on the bus with their bicycles. Acting Director Roshdieh and Transit Services Division Chief Carolyn Biggins were at the Bike to Work Day pit stop in Rockville to demonstrate how to load a bicycle onto a Ride On bus. One of Ride On’s buses with the new turn warning system was on site for a demonstration of how the vehicles help alert pedestrians and bicyclists.

Ride On began operations in 1975 with 20 buses in Gaithersburg and Silver Spring. Today, Ride On operates 343 buses and provides award-winning transit service countywide, 365-days-per-year. On a typical weekday, people take 86,000 trips on 78 weekday Ride On routes. More than 75 percent of Ride On buses are hybrid-electric diesel, clean diesel, or run on compressed natural gas, all of which reduce harmful air emissions. This proportion will rise as older buses are replaced with new, more energy-efficient vehicles in the next few years.

Ride On’s most recent service upgrade in January added service on 19 routes, increased hours of operation on 18 routes, and improved the accuracy of schedule times on 14 routes . Ride On provides customer service training for each bus operator. Ride On buses are 100 percent ADA compliant and a program to upgrade Ride On’s 5,300 bus stops for accessibility and pedestrian safety is regarded as a national model.


AF

Bus Operator Alex Folgar Finishes 7th in International Bus Roadeo

After working as a Ride On bus operator for more than a decade, Alex Folgar finally had the chance to showcase his skills on an international stage in May when he competed at the 2015 International Bus Roadeo in Fort Worth, Texas. Mr. Folgar earned 7th place, which is the highest finish that Ride On has ever had in the history of the competition.

Hosted annually by the American Public Transportation Association, the International Bus Roadeo allows bus operators from all over the U.S. and Canada to put their driving and safety skills to the test as well as train and network with each other.

Mr. Folgar’s first task in the competition was to conduct a pre-trip inspection, in which eight equipment-related defects and one safety hazard were purposefully planted for him to find and correct.

Once in the driver’s seat, Mr. Folgar had to complete 11 driving obstacles with a 35-foot bus in less than 7 minutes. The obstacles included serpentine, offset street, rear duals clearance, right-hand turn, left-hand turn, first customer stop, second customer stop, left-hand reverse, right-hand reverse, diminishing clearance and judgment stop.

Mr. Folgar was also scored on his safety habits, smoothness of operation and personal appearance.

“I was totally excited. I was expecting to do a little better, but it felt good to bring Ride On one step up,” Mr. Folgar said of his win, noting that last year’s Ride On competitor finished in 8th place. A total of 19 transit systems competed in the 35-foot bus class at the event.

 Mike Nesselt, chief of Ride On’s Gaithersburg Depot, said the International Roadeo was an enjoyable event and a learning experience for all. He had the opportunity to speak with other transit systems and get their perspectives on a wide variety of issues such as management, fare enforcement and customer service.

“It was a good eye-opener for us to see that everyone’s trying to figure out the same things,” Mr. Nesselt said.

In order to qualify for the international competition, Mr. Folgar was first required to win Ride On’s annual Roadeo, which he did last September. Ahead of the big event, Mr. Folgar completed nearly three days of practice led by Mike Lyles, Ride On’s safety and training supervisor.

Even though this year’s International Bus Roadeo just ended, Mr. Folgar has already set his sights on next year’s competition where he hopes to take home first place.


Give

Give and Ride Collects More Than 8,700 Pounds of Food

During its annual Give and Ride food drive in April, the Ride On bus system collected 8,767 pounds of canned and nonperishable food items. Passengers who donated on the buses received free rides in return for their generosity.

“Ride On is more than a bus service – it’s a family of caring bus drivers and riders who reach out to make a different in the lives of others,” said County Executive Isiah Leggett. “We appreciate the efforts of our passengers and employees who donated generously to support elementary school students who need access to food over the weekend.”

All food donations were sent to Manna Food Center, a Gaithersburg-based nonprofit organization that distributes food to the county’s neediest families. In addition to providing food for 3,600 families each month, Manna also provides weekly “Smart Sacks” of nutritious food to 2,300 elementary school students in need.


Stand

Congressmen Delaney and Sarbanes Join MCDOT Leaders to Stand Up 4 Transportation

U.S. Representatives John Delaney and John Sarbanes, MCDOT Acting Director Al Roshdieh, Division of Transit Services Chief Carolyn Biggins and other federal and county officials came together April 9 for a “Stand Up 4 Transportation” event, one of more than 300 such efforts organized nationwide as part of the American Public Transportation Association’s campaign to promote passage of a long-term federal transportation authorization bill.

Federal transportation dollars are essential to the future success of our regional transportation network as they help pay for new Ride On buses, Metrorail, the Purple Line, bicycle and pedestrian infrastructure, and other critical projects.

The event, held at the County’s Equipment Maintenance & Transit Operations (EMTOC) center in Rockville, began with a tour of the new LEED Gold-certified facility. 


Screen

MCDOT Launches Transit Screen Initiative

Finding ways to get around the county without using your own car is becoming easier with the recent launch of a transit screen project for public buildings that provides real-time information about all types of transportation options that are available near a particular location.

Led by the Montgomery County Department of Transportation (MCDOT), the initiative already includes two newly installed screens; one in the Executive Office Building, 101 Monroe Street, Rockville and one in the Council Office Building, 100 Maryland Avenue, Rockville. The two screens were provided by a company called TransitScreen.

In Rockville, both transit screens display real-time transit information for Ride On buses, Metrobus, Metrorail, and MARC train, as well as the availability of Bikeshare and Zipcar.

“MCDOT is committed to a comprehensive approach to mobility that enhances our community’s quality of life by providing our residents with more good options to driving alone – and more information about the options that currently exist,” said MCDOT Acting Director Al Roshdieh. “That is why I am pursuing large and small opportunities, like TransitScreen, that can help educate people about the transit options that are close by. TransitScreen is just one of the innovations that we will be introducing to help us achieve the goal of a greener, smarter and more competitive community.”

The department’s hope is to expand the program to regional service centers, libraries, recreation centers and other county facilities


Ride On Begins Turn Warning System Pilot Project

With distracted walking injuries on the rise, the Ride On bus system is testing a new safety feature: a turn warning alert that notifies pedestrians of a turning vehicle.

When a bus operator turns the steering wheel 45 degrees in either direction, the motion triggers an optical sensor installed inside the steering column that issues an audible warning heard outside of the bus in the direction of the turn announcing that the bus is about to make that movement. Four buses are currently equipped with the system as part of a pilot project.

“Ride On’s top priority is ensuring the safety of our passengers and the public, and the turn warning system is another tool we can use to achieve this goal as I expand the use of technology to enhance and improve performance throughout MCDOT,” said MCDOT Acting Director Al Roshdieh. “Distracted walking has been implicated nationwide as one cause of pedestrian collisions and we hope these alerts will not only make pedestrians more aware of our buses, but will also serve as a reminder to drivers to double check for pedestrians when they are turning.”


Youth

Youth Monthly Bus Passes Now on Sale

Montgomery County residents who are 18 years old and younger can travel around the county with ease by purchasing Ride On’s Youth Monthly Pass, which provides unlimited rides  on Ride On buses.

The passes, which must be loaded onto the Youth Cruiser SmarTrip Card,  can be purchased online at SmarTrip.com or in person at the following locations:

  • Montgomery County Treasury – 255 Rockville Pike, Suite L-15, Rockville (240-777-8930)
  • TRiPS Commuter Stores – 8413 Ramsey Ave., Silver Spring & 17 Wisconsin Circle, Friendship Heights (240-773-8747)
  • Certain Giant Food, CVS and other retail stores – See list of locations

Youth Cruiser SmarTrip Cards can be purchased for $2 at County Libraries, the Treasury, TRiPS Stores and some schools. Visit RideOnBus.com for more information.


Transit Services Welcomes Three New PACE Employees

PACE assignments offer employees an opportunity to voluntarily assume different or additional responsibilities outside of their current class specification; advance career potential and increase job enrichment; and support career development.

This PACE opportunity is for three newly appointed Scheduling Assistants. One representative (a current bus operator) from each of Ride On’s three bus depots was selected for the position. They will work in the Scheduling Unit of Operations Planning from June 2015 to May 2016.  

A

Alonso Lazo, of the Gaithersburg Depot, is bilingual (English and Spanish) and has worked as a Ride On bus operator since 2001. He attended Montgomery College, where he gained skills in computer sciences, including Microsoft Office Suite. Alonso has worked in several supervisory positions, and seeks to use his leadership skills to enhance growth and operational improvement.

B

Biniam Haile, of the Nicholson Court Depot, has been in the transit industry since 2001. He speaks four languages and has served as an interpreter for Ethiopian diplomats. Biniam has worked as a Ride On bus operator since 2013. He holds an Associate of Arts degree in General Arts from Montgomery College and an auto mechanic’s diploma. He is also experienced in Microsoft Office Suite.

S

Sanit ‘Sam’ Mookkung, of the Silver Spring Depot, has been a Ride On bus operator since 1997 and, has experience as an AutoCAD design technician, with Spacesaver System, Inc.  He holds an Associate of Science degree in Engineering Technology; and, a certificate in basic computer/machine shop. Sam is also proficient in Microsoft Office Suite.


Construction Update:

Montgomery County currently has several construction projects underway which will improve transit. They include:

  • Paul S. Sarbanes (Silver Spring) Transit Center
  • Takoma/Langley Crossroads Transit Center
  • Montgomery Mall Transit Center

Look for updates on these projects in future newsletters.


Connect With Us

Do you have any questions, suggestions, or concerns that you would like us to address?

Email us at rideon.customerservice@montgomerycountymd.gov to share your thoughts.

GD

Subscribe to Email Alerts: 

www.montgomerycountymd.gov/govdelivery

FB

Like us on Facebook: 

www.Facebook.com/RideOnMCT

TW

Follow us on Twitter: 

www.Twitter.com/RideOnMCT

YT

Subscribe to us on YouTube: 

http://bit.ly/1FrSaBo

We encourage you to share this newsletter on all of your community listserves and user groups. Thank you for supporting Ride On!