The federal government offers services and tips to help fight for your consumer rights. The Federal Trade Commission’s (FTC) Bureau of Consumer Protection stops unfair, deceptive, and fraudulent business practices by collecting complaints and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights and responsibilities.
The FTC collects complaints regarding hundreds of issues from data security and false advertising to identity theft and Do Not Call violations. The FTC uses the registered complaints to bring cases, and share them with law enforcement agencies worldwide for follow-up. Consumers can file complaints grouped by the following categories: identity theft, scams/rip-offs, unwanted telemarketing, mobile devices, internet services or online shopping, education or jobs, credit/dept, or other. For more information about your consumer rights, please visit the sites below:
Consumer Assistance and Information Federal Deposit Insurance Corporation
Filing a Consumer Complaint Against a Company USA.gov
Protecting Against Credit Card Fraud FTC.gov
Securities Fraud Awareness & Prevention Tips FBI.gov
10 Ways to Avoid Fraud FTC.gov
On IndianaConsumer.com find the answers to questions on the minds of many Hoosier consumers just like you. Information on current topics such as identity theft, schemes and scams in the marketplace, rising fuel prices, prescription medication, and recalled products is just a click away on the state's one-stop resource for consumer information and education brought to you by the Indiana Attorney General's Consumer Protection Division.
The Consumer Services Department within the Indiana Department of Insurance protects consumers from illegal insurance practices by ensuring that insurance companies and producers that operate in Indiana act in accordance with State insurance laws. Find help with your insurance inquiry or file a complaint about health, life, automobile, and property and casualty insurance.
Consumers' financial rights are protected by federal and state laws and regulations covering many services offered by financial institutions including banks, savings and loan associations, and credit unions. View more information in this guide from the Indiana Department of Financial Institutions.
The Consumer Affairs Division of the Indiana Utility Regulatory Commission ensures utility and customer compliance with IURC rules and regulations through reasonable and timely determinations. On the website, you will find information about the complaint process, utility-related issues, as well as instructions explaining how to access case-related information.The Indiana Office of Housing & Urban Development (HUD) has several resources available for renters on their website, including dispute forms, tenant rights, landlord obligations, legal assistance, and more.
Indiana residents are entitled by law to rent a place to live or buy a home without consideration to their: race, color, national origin, ancestry, religion, sex, familial status (having children under 18) and disability. The Indiana Civil Rights Commission explains the process for filing a housing discrimination complaint.
Indiana has standards of practice that apply to all regulated professions. The Indiana Professional Licensing Agency and each of its boards and commissions oversees those standards along with laws and rules specific to each profession and provides the basis upon which boards impose discipline on licensed professionals. Learn more about IPLA and the complaint process by which each of its boards and commissions can discipline license holders who have violated practice standards, acted dishonestly, or acted unethically.