Alameda County Supervisor Wilma Chan’s Weekly Updates on COVID-19


Updates on COVID-19 from
Alameda County Supervisor Wilma Chan

In this issue:

Alameda County Emergency Rental Assistance Program Lottery

Updates from the
Alameda County
Public Health Department

Census 2020: Our Community Counts 

Financial Assistance for Workers 

AC Transit Service Changes 

Volunteers Needed: Dig Deep Farms Food Hub 

Stay Informed

Testing for COVID-19 in Alameda County

Community Resources

Food Resources

Resources for Immigrant Communities

Public Comment Procedures for Board of Supervisors Meetings During Shelter in Place

Alameda County Public Health Department
COVID-19 Contact Information

Enforcement of the Shelter in Place Order E-mail:

Alameda County COVID-19
Data Dashboard

Non-Immediate Concerns
Phone: 510-268-2101

Public Health Agencies' Dedicated COVID-19 Information Web Pages:


Alameda County
Public Health Department:


California Department of
Public Health:


Centers for Disease Control and Prevention (CDC):


Housing Information and Critical Health & Human Services



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Email me:

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Oakland Office
1221 Oak Street, Suite 536
Oakland, CA 94612 (map)
Phone: 510.272.6693
Fax: 510.268.8004



District Office
15903 Hesperian Boulevard
San Lorenzo, CA 94580 (map)
Phone: 510.278.0367
Fax: 510.278.0467



Dear District 3 Community,

The County of Alameda is committed to keeping the public informed as we work together to stop the spread of the Coronavirus Disease 2019 (COVID-19). In this bulletin, you can read updates on the Alameda County Public Health Department's (ACPHD) new website, information on Census 2020, and find resources for community members who have been affected by COVID-19. 

For up-to-date data and answers to frequently asked questions, visit ACPHD's dedicated COVID-19 web page.

It is an honor to serve you.  Please do not hesitate to contact me with any comments, questions or concerns that you may have regarding the district or Alameda County.



Wilma Chan
Supervisor, Third District 

Alameda County Emergency Rental Assistance Program Lottery

The deadline to apply for the first round of the Alameda County Emergency Rental Assistance Program's (ERAP) lottery is TODAY, August 11, 2020 at 8 PM.

The Alameda County ERAP is open to Alameda County residents who are at 50% of area median income or below (excluding Berkeley and Oakland). Eligible applicants will be selected by a random lottery system, and those selected will receive up to 2 months of rental assistance or up to $3,500 (whichever is lower) to be used for back rent.

Visit ECHO Housing's ERAP page to apply

For more information, you can also contact ECHO Housing via phone at 855-275-3246 or via email at

Updates from the Alameda County
Public Health Department

The Alameda County Public Health Department (ACPHD) has launched an updated, mobile-friendly dedicated COVID-19 web site:  NOTE: The old URL ( will re-direct to the updated website. 

ACPHD's updated COVID-19 site has translations available in Arabic, Chinese (Simplified), Chinese (Traditional), Filipino, Khmer, Korean, Persian, Spanish, and Vietnamese. 

ACPHD'S updated website also includes additional data sets on case rates by ZIP code, testing data, hospitalization data, and skilled nursing facility data. All data sets, including interactive maps, can be found on ACPHD'S COVID-19 data page.

Census 2020: Our Community Counts 

Census takers have started visiting homes of people who have not completed their 2020 Census questionnaire to help ensure everyone in Alameda County is countedCensus takers will wear masks and follow public health orders while walking you through the Census questions and collecting your responses.  

Official Census takers will have a valid ID with their photograph, U.S. Department of Commerce watermark, and an expiration date. Census takers may also carry Census Bureau bags and other materials with the Census Bureau logo so you can easily identify official Census 2020 workers.  

For more information on how the U.S. Census Bureau is taking steps to protect your privacy and health while filling out your Census response in-person, please visit the Census Takers in Your Neighborhood page. 

Help shape our community’s future and take a few moments to answer the questionnaire if a Census taker knocks on your door. You can also respond to the Census online, by phone, or by mail before September 30, 2020. 

Ways to Complete Census 2020:

  1. Online: Visit for the online survey.
  2. Phone: Call 844-330-2020 for English or 844-468-2020 for Spanish. Visit the Responding by Phone page for a complete list of phone numbers in 12 other languages.
  3. Mail: In mid-April, the Census Bureau began mailing paper questionnaires to homes that have not yet responded online or by phone. Return your completed Census questionnaire in the enclosed return envelope. For more information, visit the Responding by Mail page.
  4. In-Person: If a Census taker knocks on your door, you can fill out the Census questionnaire with them.

For updates and more information, visit the United States Census Bureau website.

Financial Assistance for Workers 

If you are collecting unemployment insurance or your wages have been impacted by COVID-19, the Alameda County Workforce Development Board may be able to help provide additional financial assistance. Income-eligible residents can apply for financial support to cover some of the costs for expenses such as utility bills, childcare, housing expenses, or work-related needs for tools/technology.

If you are interested in applying for financial assistance, contact your nearest Career Service Provider: 

North Cities Services Provider
(Alameda, Albany, Berkeley, Emeryville, Piedmont)
Phone(510) 748-2208 or 

Eden Area Career Services Provider
(San Leandro, San Lorenzo, Ashland, Hayward, Cherryland, Castro Valley) 
Phone(510) 253-2994 

Tri-Cities Career Services
(Union City, Fremont, Newark)
Phone: (510) 742-2323 

Tri-Valley Career Services
(Dublin, Pleasanton, Livermore, Sunol) 
Phone: (925) 560-9431 

NOTE: The City of Oakland has its own Workforce Development Board, which provides services to Oakland residents. Oakland residents should visit the City’s Coronavirus 2019 (COVID-19) Business and Worker Resources page for more information on available services and supports for workers who have been impacted by COVID-19.

AC Transit Service Changes 

On Sunday, AC Transit moved into a new phase of their re-opening plan and restored service on select local and Transbay lines. For a list of changes, including maps and schedules, visit AC Transit’s Service Changes Effective Sunday, August 9, 2020 page. 

Volunteers Needed: Dig Deep Farms 

Dig Deep Farms is looking for volunteers to help with the expansion of crop rows, mulching pathways, and other gardening needs. Dig Deep Farms has been a vital resource to the residents in the unincorporated parts of Alameda County during the COVID-19 pandemic, providing access to much needed healthy food through food pantry distributions and meal deliveries to low-income families during this global health crisis.

If you are able to volunteer, please use this online volunteer form to sign up to help out at Dig Deep Farms. If you need help accessing food during the COVID-19 Shelter in Place, please visit the Dig Deep Farms Food Recovery page for more information. 

Stay Informed

For updates on COVID-19, visit one of the following dedicated web pages from trusted public health agencies:

Testing for COVID-19 in Alameda County 

In partnership with community partners, ACPHD is operating free COVID-19 testing locations throughout the county. 

Testing is free and available to anyone with or without symptoms at all community testing sites in Alameda County, and is highly recommended for health care, front line, or essential workers and anyone who attended protests or other large public gatherings.

You will not be asked about immigration status and do not need insurance at any of these locations.

Community testing sites located in District 3:

Marina Community Center 
15301 Wicks Blvd., San Leandro, CA 
Monday-Saturday: 8 AM-7 PM 
Walk-up testing site

Testing is by appointment only. To make an appointment, visit: or call 1-888-634-1123 (Spanish and English). 

La Clinica de la Raza
Fruitvale BART Station
E 12th Street and 36th Avenue
Monday-Friday, 8 AM- 5 PM
Drive-through and walk-up available

Testing is by appointment only. To make an appointment, call 510-535-3370 (Spanish and English).   

Native American Health Center
3050 International Blvd, Oakland, CA 94601 
Tuesday & Thursday, 9 AM – 7 PM
Saturday, 10 AM – 4 PM

This is a pedestrian-access site.  

Make an appointment at 

 Additional free testing locations:

Allen Temple Baptist Church
8501 International Blvd., Oakland, CA 
Monday – Saturday: 1 PM-7 PM 
Drive-through COVID-19 testing

Appointments are required through Project Baseline 

Roots Community Health Center
9925 International Blvd., Oakland, CA 
Monday - Wednesday, Friday: 9:30 AM-3:30 PM 
Outdoor walk-up COVID-19 testing 

Registration is not required, but appointments can be made online or at 510-777-1177 
NOTE: there is no drive-up option at this site, and street parking is limited.

West Oakland Health Center
700 Adeline St., Oakland, CA
Monday, Wednesday, Friday: 8:30 AM-1 PM
Saturday: 8:30 AM-12:30 PM

Testing is by appointment only and can be made online at

California State University - East Bay
25800 Carlos Bee Blvd., Hayward, CA
Parking Lot A
Monday - Friday: 9 AM-6 PM

Health-care workers and first responders can make advance appointments for COVID-19 testing by calling the City of Hayward’s COVID-19 information hotline at (510) 583-4949.

Alameda County Fairgrounds (Gate 12)
4501 Pleasanton Ave., Pleasanton, CA
Gate 12 is off of Valley Ave. and follow signage to testing site
Monday – Friday: 9 AM - 1 PM

Testing is only open to residents of Pleasanton, Dublin, or Livermore who are 10 years of age or older. 

For more information and guidance on COVID-19 testing, visit ACPHD's Testing for COVID-19 page. 

Community Resources

I am committed to ensuring District 3 residents receive the services and supports they need. My District Office team is available to provide information on resources and connect you to services. Please contact my Main Office at 
510-272-6693 for further assistance.

Alameda County Care Connect has provided the community with a COVID-19 Rapid Response Resource Guide, which will be updated on a weekly basis. This document provides information on numerous services available from local, state, and federal government agencies, public transportation agencies, and utility companies. 

Food Access Resources

  • Alameda County Community Food Bank (ACCFB): ACCFB’s helpline can help connect you to a source for groceries or a hot meal today. Call the helpline at 1-800-870-FOOD (3663) or 1-510-635-3663. The helpline is available in multiple languages and operates Monday-Friday, 9 AM-4 PM. You can also visit for an online directory of food distribution sites near you. 
  • School Meals: The Alameda County Office of Education (ACOE) maintains a list of school districts in Alameda County that offer free meals to families who have children enrolled in the district’s schools. Visit ACOE’s “Meal Service by District” page for more information on your child’s school district. 

Resources for Immigrant Communities

  • Oakland Undocumented Relief (OUR) Fund: Offers financial support for immigrant Oaklanders who have lost income due to COVID-19. To apply for or donate to OUR Fund, visit Centro Legal’s website
  • Legal Aid at Work (Ayuda Legal Laboral) Resource Guide: offers a list of financial services available to undocumented workers in California who have been impacted by COVID-19. This resource guide is updated on a weekly basis and is available in English, Spanish, and Chinese. 
  • Immigrants Rising resource guide provides a list of resources available for undocumented immigrants. Recursos para inmigrantes sobre COVID-19 en español—utilice este enlace
  • California Immigrant Policy Center’s (CPIC) COVID-19 Resource Guide provides information on accessing health care, obtaining information on COVID-19 in multiple languages, economic resources, and information on immigration rights.  

Public Comment Procedures for Board of Supervisors Meetings During Shelter in Place

Procedures for Board of Supervisors meetings are subject to change to improve videoconferencing tools. Please check the Board of Supervisors' website for the most up-to-date guidelines.

The Alameda County Board of Supervisors will continue to conduct essential government business at our regularly scheduled Board meetings.

While in-person participation is limited to essential personnel, we are committed to providing the public with live broadcast and remote opportunities to participate in public comment during the Shelter in Place order. The following guidelines allow for public participation in Board meetings while following safe social distancing practices:

Remote Viewing/Listening:
Members of the public who wish to watch the Board of Supervisors meetings, are encouraged to view the live stream online at:

We recommend against using Internet Explorer to view the meetings. We recommend using Google Chrome or other browsers to view the meetings.

Public Comment via Teleconference:
Members of the public may address the Board of Supervisors on a matter on the agenda or during the Public Input portion of the meeting on a matter not on the agenda but is an issue within the Board’s subject matter jurisdiction.

To observe the meeting by video conference, please click on this link to join the webinar at the noticed meeting time.

  • If you are using a laptop:
    Use the "Raise Hand" button to indicate you would like to speak or provide public comment. When you are called to speak, unmute your speaker.
  • If you are listening to the meeting by phone:
    Use the numbers listed on the Zoom/Teleconferencing Guidelines. 
    Dial *9 to raise your hand to speak.
    If you decide not speak, you may hang up and dial back into the meeting or simply notify the Clerk you do not wish to speak when you are unmuted and asked to speak.

Written Comment (accepted until the start of the meeting at 9:30 a.m., unless otherwise noted on the meeting agenda).

To provide written comment on an item on the agenda or to address the Board about an issue during Public Input, you may send an email to

Please include your name and note the agenda item number you want to address or whether you intend for comment to be included in Public Input. Copies of all written comments will be provided to the Board Members and will be added to the official record.

ADA Accessibility: If you require a reasonable modification or accommodation for a disability, please email the Clerk of the Board at or call (510) 208-4949.