Alameda County Supervisor Wilma Chan’s Weekly Updates on COVID-19


Updates on COVID-19 from
Alameda County Supervisor Wilma Chan

In this issue:

Caring for Your Mental Health and Emotional Well-Being During COVID-19 

Updates from the
Alameda County
Public Health Department

Coping with Stress and Anxiety During the COVID-19 Pandemic 

Supporting Emotional Well-Being for Teens and Children During the COVID-19 Pandemic

Crisis Lines for Immediate Support 

Safety Planning During COVID-19 

Supporting Friends Experiencing Domestic Violence During COVID-19 

Stay Informed

Public Comment Procedures for Board of Supervisors Meetings During Shelter in Place

Community Resources

Alameda County Public Health Department
COVID-19 Contact Information

Enforcement of the Shelter in Place Order E-mail:

Alameda County COVID-19
Data Dashboard

Non-Immediate Concerns
Phone: 510-268-2101

Public Health Agencies' Dedicated COVID-19 Information Web Pages:


Alameda County
Public Health Department:


California Department of
Public Health:


Centers for Disease Control and Prevention (CDC):


Housing Information and Critical Health & Human Services



Connect with me on Facebook



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Email me:

County Seal



Oakland Office
1221 Oak Street, Suite 536
Oakland, CA 94612 (map)
Phone: 510.272.6693
Fax: 510.268.8004



District Office
15903 Hesperian Boulevard
San Lorenzo, CA 94580 (map)
Phone: 510.278.0367
Fax: 510.278.0467



Dear District 3 Community,

The County of Alameda is committed to keeping the public informed as we work together to stop the spread of the Coronavirus Disease 2019 (COVID-19). In this bulletin, you can read updates from the Alameda County Public Health Department (ACPHD) and find resources for community members who have been affected by COVID-19. 

For up-to-date data and answers to frequently asked questions, visit ACPHD's dedicated COVID-19 web page.

It is an honor to serve you.  Please do not hesitate to contact me with any comments, questions or concerns that you may have regarding the district or Alameda County.



Wilma Chan
Supervisor, Third District 

Caring for Your Mental Health and Emotional Well-Being During COVID-19 

The COVID-19 pandemic is a stressful situation for many people in our communityStress can present itself in many different ways, including but not limited to, anxiety, fear, grief, and anger. Additionally, the physical distance and isolation from our loved ones can cause feelings of loneliness and exacerbate feelings of stress and depression.  As we all do our part to slow the spread of the virus, I encourage you to take care of your emotional and mental well-being during this unprecedented global crisis. This edition of my weekly bulletin provides a number of resources to help people cope with the stress, anxiety, and loneliness during the COVID-19 pandemic. 

We also know that times of crisis are also a trigger for abuse in the home. While we are sheltered in place, many of our neighbors and their children are at risk of increased intimate partner and child abuse. While we are doing our part to slow the spread of COVID-19, the physical isolation makes it more difficult to check in on our friends and neighbors who may be victims of abuse. In addition to mental health resources, this edition of my Weekly COVID-19 Updates provides information on how to create a safety plan, support a friend experiencing abuse in their home, and report domestic abuse during the Shelter in Place order.  

If you are in immediate danger of being harmed by yourself or by others, call 9-1-1

Updates from the Alameda County
Public Health Department

It is now required to wear a face covering in public for the duration of the Shelter in Place orders. Enforcement of this order will begin tomorrow, Wednesday, April 22, 2020 at 8 AM. 

Face coverings must cover the nose and mouth, and can be simple and homemade of cloth, fabric, or other soft or permeable material without holes. Face coverings should fit snugly but comfortably against the side of the face, include multiple layers of fabric, and allow for breathing without restriction. For more guidance on how to wear a face covering and information on how to create your own face covering, visit the Center for Disease Control and Prevention’s (CDC) “Use of Cloth Face Coverings to Help Slow the Spread of COVID-19" page. 

Under the ACPHD order, face coverings are required to be worn:

  • While inside or waiting in line to enter essential businesses, like a grocery store or pharmacy 
  • When seeking health care  
  • When waiting for or riding on public transit, or in a taxi, ride share vehicle or private town car 
  • When entering facilities allowed to operate under the Shelter in Place Order 

Face coverings are not required in your home. Children aged 12 and younger are not required to wear a face covering, and any child two years old or young should not wear a face covering. For additional information on Alameda County’s order to wear face coverings in public, please review ACPHD’s Frequently Asked Questions (FAQ) document 

While face coverings help slow the spread of COVID-19, the best prevention is physical distancing and staying home. ACPHD continues to urge residents to stay home and leave only for essential activities. For more information and guidance on essential activities, please visit the Alameda County Public Health Department's dedicated COVID-19 website 

Coping with Stress and Anxiety During the COVID-19 Pandemic 

The CDC’s “Stress and Coping” page provides the public with guidance on both identifying symptoms of stress and anxiety and ways to cope with these symptoms. For non-emergent needs, there are a number of ways to build resiliency and manage these symptoms, including: 

  • Stretching 
  • Meditation 
  • Avoiding alcohol and drugs 
  • Maintaining contact with loved ones through various communication methods, such as phone or video calls, writing letters or e-mails, or text messaging  

If your situation worsens, call your health care provider immediately. If you are experiencing a mental health emergency, call 9-1-1. 

Supporting Emotional Well-Being for Teens and Children During the COVID-19 Pandemic

Stress affects everyone differently, and children and teens may react to the COVID-19 crisis differently than how adults react. The CDC recommends adults keep an eye out for sudden behavior changes in the children and teens in their lives. Some common changes to watch for include:

  • Excessive crying (in younger children), irritability, "acting out" (in teens)
  • Returning to behaviors they have outgrown (for example, toileting accidents or bedwetting) 
  • Excessive worry or sadness 
  • Unhealthy eating or sleeping habits 
  • Difficulty with attention and concentration 
  • Avoidance of activities enjoyed in the past 

The CDC has also provided a guide for adults on how to talk with children and teens about COVID-19. Adults can support youth by answering their questions and sharing facts about COVID-19, reassuring they are safe, limiting exposure to related news when it becomes overwhelming, and working together to practice coping tools.  

Crisis Lines for Immediate Support 

Local and national crisis support lines remain open and available during the COVID-19 pandemic. These crisis lines can be reached by calling the numbers below or using the live online chat or texting options (if available)  

Crisis Lines in Alameda County & District 3: 

National Crisis Support Hotlines

Safety Planning During COVID-19 

Leaving an abusive situation can be difficult and risky, even more so during natural or man-made disasters. While many community services have closed during the Shelter in Place, domestic violence shelters, crisis services, and social and supportive services remain open to those in need. The Alameda County District Attorney (DA) and the Oakland City Attorney have issued a FAQ document to clarify the Shelter in Place requirements and how they relate to survivors of interpersonal violence.  

If you are experiencing domestic abuse and need to find support and develop an exit plan, please do so in the way that’s safest for youThe Building Futures’ hotline (1-866-A-WAY-OUT) and Alameda County Family Violence Law Center hotline (1-800-947-8301) are available to help.  

Sanctuary for Families' - an advocacy group for ending domestic violence - dedicated COVID-19 page provides a guide on how to develop a safety plans. The guide is available in English, Spanish, Chinese, Arabic, French, and German. Suggestions for developing a plan for safety include:

  • Establishing a code word for friends, family, and your children
  • Notifying the police before an emergency
  • Creating an exit plan and ensuring you have all the important information, documents, and supplies necessary
  • Creating a safe space in your home (if possible) if leaving is not safe

In addition, the National Network to End Domestic Violence (NNEDV) has provided guidance on how to seek help online safely

Supporting Friends Experiencing Domestic Violence During

Physical distance and isolation the Shelter in Place order can make it more difficult for us to check-in on our friends and neighbors who may be experiencing domestic or interpersonal violence. The NNDEV has provided a guide with Tips on Helping a Friend Experiencing Domestic Abuse During COVID-19. These tips include:

  • Be supportive and believe in them
  • Communicate with your friends in the way(s) they deem most safe
  • Find creative ways to stay in touch and check-in on their well-being

Stay Informed

For updates on COVID-19, visit one of the following dedicate web pages from trusted public health agencies:

Governor Gavin Newsom's Daily Updates
Gov. Newsom provides daily briefings at 12 PM on the Governor’s official Facebook and Twitter pages. You do not need an account to view the briefings on either platform.  

Public Comment Procedures for Board of Supervisors Meetings During Shelter in Place

Procedures for Board of Supervisors meetings are subject to change to improve videoconferencing tools. Please check the Board of Supervisors' website for the most up-to-date guidelines.

The Alameda County Board of Supervisors will continue to conduct essential government business at our regularly scheduled Board meetings.

While in-person participation is limited to essential personnel, we are committed to providing the public with live broadcast and remote opportunities to participate in public comment during the Shelter in Place order. The following guidelines allow for public participation in Board meetings while following safe social distancing practices:

Remote Viewing/Listening:
Members of the public who wish to watch the Board of Supervisors meetings, are encouraged to view the live stream online at:

We recommend against using Internet Explorer to view the meetings. We recommend using Google Chrome or other browsers to view the meetings.

Public Comment via Teleconference:
Members of the public may address the Board of Supervisors on a matter on the agenda or during the Public Input portion of the meeting on a matter not on the agenda but is an issue within the Board’s subject matter jurisdiction.

To observe the meeting by video conference, please click on this link to join the webinar at the noticed meeting time.

  • If you are using a laptop:
    Use the "Raise Hand" button to indicate you would like to speak or provide public comment. When you are called to speak, unmute your speaker.
  • If you are listening to the meeting by phone:
    Use the numbers listed on the Zoom/Teleconferencing Guidelines. 
    Dial *9 to raise your hand to speak.
    If you decide not speak, you may hang up and dial back into the meeting or simply notify the Clerk you do not wish to speak when you are unmuted and asked to speak.

Written Comment (accepted until the start of the meeting at 9:30 a.m., unless otherwise noted on the meeting agenda).

To provide written comment on an item on the agenda or to address the Board about an issue during Public Input, you may send an email to

Please include your name and note the agenda item number you want to address or whether you intend for comment to be included in Public Input. Copies of all written comments will be provided to the Board Members and will be added to the official record.

ADA Accessibility: If you require a reasonable modification or accommodation for a disability, please email the Clerk of the Board at or call (510) 208-4949.

Community Resources

I am committed to ensuring District 3 residents receive the services and supports they need. My District Office team is available to provide information on resources and connect you to services. Please contact my Main Office at 
510-272-6693 for further assistance.

Alameda County Care Connect has provided the community with a COVID-19 Rapid Response Resource Guide, which will be updated on a weekly basis. This document provides information on numerous services available from local, state, and federal government agencies, public transportation agencies, and utility companies. 

Food Access Resources

  • Alameda County Community Food Bank (ACCFB): ACCFB’s helpline can help connect you to a source for groceries or a hot meal today. Call the helpline at 1-800-870-FOOD (3663) or 1-510-635-3663. The helpline is available in multiple languages and operates Monday-Friday, 9 AM-4 PM. You can also visit for an online directory of food distribution sites near you. 
  • School Meals: The Alameda County Office of Education (ACOE) maintains a list of school districts in Alameda County that offer free meals to families who have children enrolled in the district’s schools. Visit ACOE’s “Meal Service by District” page for more information on your child’s school district. 

Resources for Immigrant Communities

  • Oakland Undocumented Relief (OUR) Fund: Offers financial support for immigrant Oaklanders who have lost income due to COVID-19. To apply for or donate to OUR Fund, visit Centro Legal’s website
  • Legal Aid at Work (Ayuda Legal Laboral) Resource Guide: offers a list of financial services available to undocumented workers in California who have been impacted by COVID-19. This resource guide is updated on a weekly basis and is available in English, Spanish, and Chinese. 
  • Immigrants Rising resource guide provides a list of resources available for undocumented immigrants. Recursos para inmigrantes sobre COVID-19 en español—utilice este enlace
  • California Immigrant Policy Center’s (CPIC) COVID-19 Resource Guide provides information on accessing health care, obtaining information on COVID-19 in multiple languages, economic resources, and information on immigration rights.