Vol. 10, No. 3 March 2014
The Clerk’s Office is implementing its strategic plan for 2014-2016. Although a strategic plan is not mandated, it has been a valuable tool for the Clerk’s Office. Like the business sector, the Clerk’s strategic plan identifies trends and applies resources to a list of priorities. The plan’s top three priorities are customer satisfaction, employee satisfaction, and financial management. By following its strategic plan and making adjustments, the office has consistently benefitted from innovation and automation to improve customer service and perform under budget. To view the strategic plan, visit the Clerk’s website at http://www.clerkofcourt.maricopa.gov/news/StrategicPlanFinal2014-2016.pdf.
The annual Veterans’ StandDown event was held the weekend of February 14 and 15. This collaboration is an opportunity for homeless or near-homeless veterans to resolve court and personal matters at one time and in one location. Participants are identified and referred by community support agencies, court representatives, and others. Individuals can resolve outstanding issues from municipal, justice, and superior courts that then allow them to have drivers’ licenses restored or apply for work, among other benefits. Volunteers from multiple government, nonprofit, and private sectors provide the participants with assistance, suggestions, services, and advice, including legal advice, clothing donations, food, housing placement, healthcare, and haircuts.
Southeast Juvenile Remodel
The Clerk’s Southeast Juvenile file counters and file counter support space is now complete and open for business in its newly remodeled space. Payments and filings related to juvenile cases will now resume at the juvenile court building at 1810 S. Lewis in Mesa. Thank you for your patience during construction.
The recently-engaged turned out on Valentine’s Day to set a Clerk’s Office all-time record for issuing marriage licenses. Approximately 81 marriage licenses are issued each business day in the Clerk’s Office, which spikes to an average of 158 marriage licenses issued on Valentine’s Day. The previous Valentine’s record of 163 was set in 2011. This year the Clerk’s Office easily passed that mark by issuing 221 licenses on Valentine’s Day.