AlaskaCare Wellness News | January 2014

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January 2014 | #17

Welcome to Our New Partners

AlaskaCare Partners

The New Year brings changes to the AlaskaCare Employee Health Plan, including a transition to new partners! Beginning January 1, 2014, Aetna will administer all medical and pharmacy claims and Moda Health/Delta Dental of Alaska will administer all dental claims. Through Aetna, AlaskaCare members will have a Health Concierge—a single-point-of-contact for all medical and pharmacy issues as well as claim and benefit questions. Aetna will also administer the COBRA, direct bill, HFSA, and dependent care programs. If you have any questions, it’s easy: just call Aetna’s Health Concierge at (855) 784-8646 or check out the TPA Transition Guide.

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We Have an App for that (and a Web Site too)!

Electronic Devices

From finding a network doctor to knowing your costs in advance, our Web site and apps support your health care decisions. Find links to the following resources on our Web site:

  • Aetna Navigator— your one-stop-shop for everything related to your medical benefits; find a provider, estimate the cost of a procedure, and view your claims history.
  • myModa— your personalized Web site through which to view your dental benefit information and find a provider.
  • iTriage— a mobile app that allows you to find a provider, look up symptoms, and learn about prescriptions.
  • ActiveHealth— a Web site to support your wellness goals.
  • 24-Hour Nurse Information Line— an around-the-clock resource when you need medical advice.
  • Employee Assistance Plan— a Web site with tips and information about services to help you balance your personal and professional life.

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We Know You Have Questions—We've Got Answers!

Question Marks

What's happening to my prescriptions? Most of your existing prescriptions will automatically transfer to Aetna. Read more, including info about how to confirm refills if you are using mail order. 

What's new with my dental benefits? AlaskaCare has adopted Moda Health/Delta Dental of Alaska's standard plan. Read more about what this means for you...

Help! Who should I call? View contact info for our partners on our Web site.

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How Do I Find Out if My Provider is in the New Network?

Health care team

To find a medical, pharmacy, or vision provider: Call Aetna’s Health Concierge at (855) 784-8646. You can also go to, select “Find a doctor,” and log into Aetna Navigator. If you are using Aetna Navigator for the first time, you will need to have your new ID card or Social Security number to register. 

To find a dentist: Call Moda Health/Delta Dental of Alaska at (855) 718-1768. Or, once you receive your new ID card, you can access myModa through by selecting “Dental benefits.”

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Introduction to ActiveHealth—A Wellness Webinar

ActiveHealth Management

ActiveHealth is the new wellness team for AlaskaCare. ActiveHealth provides a variety of wellness services for individuals, including customized road maps and health coaching, as well as specific programs designed for people with chronic health conditions. ActiveHealth also offers access to targeted health information to help you, your family, and your doctor make better decisions based on your specific needs and take a more active role in your care. Learn more about these new wellness services by attending an Introduction to ActiveHealth Webinar. The first Webinar this month is Wednesday, January 8, from 3 p.m. to 3:30 p.m.

Health Hero: Chera Boom

Health Hero Chera Boom

Chera Boom’s journey to a healthier lifestyle started about eleven years ago when she reached a milestone birthday and realized she was out of shape. “I was so overweight,” said Chera, “I couldn’t tie my shoes or walk up a flight of stairs without being terribly out of breath.” Chera then decided to participate in a Weight Watchers at Work program. Read about Chera’s journey and her advice for achieving your own wellness goals…  

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Weight Watchers at Work

Weight Watcher's at Work

The next 18-week Weight Watchers at Work Meeting Series begins the week of January 13, 2014, during Open House Week. AlaskaCare members who meet the participation requirements are eligible to participate in the 18-week series at no cost. Read more and check to see if your office is participating...

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Gym and Fitness Discounts are Available for State Employees!

Gym discount

Will you resolve to get in better shape in the coming year? Discounts with gyms, clubs, or fitness services are available for State of Alaska employees in many communities throughout Alaska. Check out participating opportunities...

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Healthy Recipe: Three-Bean Chili with Chunky Tomatoes

Three Bean Chili

This quick and easy chili features three different types of beans accented by flavorful, chunky tomatoes. High in protein and low in cholesterol, this vegetarian entrée is highly nutritious and only requires about ten minutes of prep time. Check out the full recipe... 

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"all in the pot" by Serenae is licensed under CC BY 2.0 AlaskaCare Wellness Are you an AlaskaCare Employee Health Plan member?
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This electronic newsletter and services described within applies only to State of Alaska AlaskaCare Employee Health Plan members and their dependents.